How to Ask the AI Help Assistant
The Help assistant is trained on Red Bricks OS product guidance and current application structure. It is the fastest first stop for setup questions and troubleshooting.
Where to find it: Admin → Help, or the Help button in the admin
What to do
- Say what you are trying to accomplish, not only the name of the screen.
- Include the exact message or status you see.
- Mention what you already tried.
- Ask for one step at a time when you are working in another service such as a domain provider.
Good to know
- Good example: “I added my domain and it says DNS pending. What should I check next?”
- The assistant should say when it does not have enough evidence instead of inventing a setting.
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